Rinex– Smart Health Tracking Ring

1. Is the Smart Health Tracking Ring waterproof?
Yes, the ring is designed with a waterproof and durable build, making it suitable for everyday wear, including workouts, washing hands, or light rain. However, we recommend avoiding high-pressure water activities like diving.

2. How accurate are the health measurements?
The ring uses advanced sensors to provide reliable real-time data on heart rate, blood oxygen, blood pressure, HRV, body temperature, and sleep cycles. While it is not a medical device, it offers precise insights for wellness and fitness tracking.

3. How long does the battery last?
The Smart Ring provides 10–15 days of standby time and 4–6 days of regular use. It fully recharges in just 1 hour using the included magnetic charging dock.

4. Can I connect the Smart Ring to my smartphone?
Yes! With Bluetooth 5.1, the ring connects seamlessly to your smartphone app, giving you detailed health reports, GPS-supported activity data, and daily insights.

5. What sizes are available?
The Smart Ring is available in multiple sizes to ensure a comfortable fit. Please refer to our size chart before placing your order to get the best fit for your finger.

6. What comes in the package?
Each package includes:

1× Smart Health Tracking Ring

1× Charging Dock

1× Charging Cable

1× Instruction Manual

1× Premium Packaging

7. How long does shipping take?
We typically process orders within 1–2 business days. Delivery times vary depending on your location but usually range from 5–12 business days.

8. Do you offer returns or exchanges?
Yes, we have a 30-day return policy. If your product arrives damaged or you’re unsatisfied, you can request a return or exchange by contacting our support team.

9. Is my payment secure on rinex.store?
Absolutely. We use industry-standard SSL encryption and trusted payment gateways to ensure your personal and payment information is always safe.

10. How can I contact customer support?
You can reach our support team anytime via email or the contact form on rinex.store. We’re here to help with product inquiries, orders, or technical support.

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